Terms & Conditions – Mentoring (DSA)

1. Services Provided

  • Band 4 Specialist Mentoring for Autism/ADHD under the Disabled Students’ Allowance (DSA).

  • Sessions delivered online or in person (as agreed).

2. Session Booking & Cancellations

  • Sessions are booked in advance, usually weekly.

  • Students must provide at least 24 hours’ notice for cancellations.

  • Late cancellations or non-attendance cannot be claimed from SLC and will not be charged.

3. Fees

  • All sessions are charged at the standard Band 4 rate set by the Student Loans Company (SLC).

  • Fees are paid directly by SLC via the HEI Hub (students are not charged directly).

4. Confidentiality & Safeguarding

  • All mentoring is confidential except where safeguarding concerns require disclosure.

  • Safeguarding responsibilities are aligned with statutory guidance (Keeping Children Safe in Education, 2023).

5. Record-Keeping

  • Attendance and session records are required for SLC audit purposes.

  • Records will be stored securely in compliance with GDPR.

Terms & Conditions – Consultancy

1. Services Provided

  • Universal Design for Learning (UDL) consultancy, staff training, audits, and resource development.

  • Work will be delivered as per the agreed scope in the consultancy proposal.

2. Fees & Payment

  • Standard consultancy day rate: £450–£600/day (online delivery).

  • Project and retainer fees as agreed in the written proposal.

  • Invoices are payable within 30 days of issue.

3. Cancellations & Postponements

  • Consultancy days cancelled by the client with less than 7 days’ notice may be invoiced at 50% of the agreed fee.

  • Postponed dates will be rescheduled where possible.

4. Intellectual Property

  • Training materials and toolkits remain the property of DSA Mentoring & Consultancy.

  • Clients are licensed to use them internally for staff development, but not to resell or distribute externally.

5. Confidentiality

  • All client information will be kept confidential.

  • Reports will not be shared outside the institution without permission.

6. Liability & Insurance

  • Professional Indemnity and Public Liability Insurance are in place.

  • Liability is limited to the value of the contract.